Features

All-in-one ticketing and event management features that will blow your mind.

Ticketing

General Admission
Open-seating tickets with options such as advanced pricing, group pricing, shared allocations, deposits and more.
Multi-Day Tickets
General admission tickets for multi-day events that are configurable for all or selected event days.
Reserved Seating
Scalable custom seat maps to support theater and table seating.
Group Packages
Offer multiple tickets bundled into a single group package.
Multi-Conditional
Allow customers to unlock exclusive tickets based on the primary ticket selection and set conditions.
Advanced Ticketing
Offer discount incentives for advanced purchases with specific start and end dates.
Plugin  
Sell tickets directly from your website or Facebook page with our industry-first embedded, white-label technology.
Responsive
Within your responsive website, VBO’s plugin will scale to fit any mobile device or screen size.
Day-Of Box Office Pricing
Ability to set automatic price adjustment for the day of your event.
Deposits
Accept partial payments online or in the box office with the ability to pay the balance at a later time.
Holds
Hold tickets for later purchase online or at the box office.
SeatSocket  
Real time seat activity shows seats become unavailable or available again in the seat map.
Integrated Registration Forms
Create and style custom forms to collect user info for classes, workshops and registrations. Supports conditional form fields.
Pricing Templates
Scale your events quickly by using pre-built pricing templates.
Auto Scheduler
Automatically create new events on a pre-set schedule.
Thermal Tickets
A box office print solution for fast ticket output on printers such as Boca.
Print at home Tickets
Letter size paper tickets in standard, foldable, or customizable formats.
Mobile Tickets
Receive event tickets on your mobile device via text or email.
Laser Tickets
Cost-effective alternative to thermal printing in a box office environment.

Box Office

Cloud Based
Sell and manage your box office from anywhere on any device.
Group Sales
Take deposits and manage sales for large group transactions.
Holds
Hold tickets for later purchase online or at the box office.
Consignments
Take inventory offline to set aside for other sales channels or promoters.
Exchanges
Box office exchanges and online ticket exchange.
Sell Anything
Sell tickets, merchandise, registrations, and accept donations.
Pricing Override
Control the service fees and pricing, or pass on fees.
Instant Discount Calculator
Apply discount codes and apply at the box office instantly.
VBO Pay  
Process credit cards on-site with chip & pin devices.
Split Payments
Ability to pay with multiple payment types in one transaction.
Integrated CRM
Link box office seamlessly to the CRM.
Account Lookup
Easily lookup account holder details and auto fill billing fields.
Auto Load Subscribers
Automatically apply subscriber benefits to existing cart for faster checkout.
USB Scan Support
Connect QR USB scanner for entry management.
Member Code Scanner
Validate members and memberships.
Mini CRM View
See a compact view of patron information within the box office.

Memberships & Subscriptions

Standard Subscription
A season subscription with the ability for customers to pick their own seats. Add additional events without interruption.
Theater Subscription
In-house managed subscription package where seat assignments are managed by box office staff. Complete control over VIP seating.
Flex Pass
Sell a block of tickets at a discounted price. Flex Passes are highly configurable by date, price, or event.
Pick a Show
Offer discounts for selling multiple shows in one transaction.
CRM Integration
Review, sell and update member / subscriber information.
Membership
Sell renewable memberships with ongoing benefits.
Recurring Memberships and Pledges
Setup memberships and pledges to automatically charge credit cards at set intervals.
Membership Options
Automatically load membership benefits during sign in.
Season Renewal
Generate electronic and paper renewal notifications for your customers.
Easy Upgrades
Automatic renewal options for various types of subscription and memberships.

Donations

Donation Plugin
Offer donations directly from your website via our built-in donation plugin.
Donation Widget
A donation button anywhere on your page that loads a simplified donation interface.
Multi Campaign
Manage and deploy multiple campaigns simultaneously.
Donations With Ticket Checkout
Offer the ability to add a donation for each event ticket sale.
Popup Donations
Enhance your donation campaign by popping up on checkout during event ticket purchase to increase visibility.
Automatic Thank You Letter
Pre-configure thank you letters to each campaign specifically with placeholders to be sent automatically after donations.
CRM Integration
View donor status and donor level on customer CRM view.
Event Specific Campaigns
Distinguish between global and event specific campaigns and offer pre-configured donation amounts.

Marketing

Email campaigns
Manage email lists and send campaigns from your VBO event manager.
Social integration
Share events and ticket purchases via social networks like Facebook, Twitter, G+ and LinkedIn.
MailChimp
MailChimp API integration will synchronize your email lists.
Constant Contact
Constant Contact API integration will synchronize your email lists.
Discount codes
Big variety of discount code options available for all events, subscriptions, and merchandise.
Group codes
Offer group codes to special groups to unlock hidden tickets or gain early access to pre sale events.
Advertisements
Show advertisements on event pages, tickets, and order confirmations with linking and basic statistics tracking.
Rewards program
Fully integrated reward programs that rewards by dollars spent or tickets bought.
Sharing reward
Reward patrons to share your events by offering an instant discount.
Sell on Facebook
Sell tickets, registrations, and donations directly from your Facebook fan page.

Reports

Event Summary Report
Breaks down ticket sales by sales channel and ticket types. Includes donations, merchandise, discounts, and anything related to an event.
Custom Reporting
Dive further into your events by building a report based on your search criteria.
Will Call Report
Provides a real-time guest list or will-call list for your event. Includes e-tickets, merchandise, and reservation data.
Subscriber Report
List subscribers breakdown by date range.
Custom Patron Report
Allows you to view your patrons, subscribers, and donors report with various filter options to give you a customer profile.
Cashier Reports
List transactions by cashier user and date range.
Reconciliation Reports
A report designed to help reconciling with your online payment gateway.
Transaction Report
Transaction details report lists all transactions by date range. View can be by order or by individual items.
Donation Report
Compares various donation campaigns on a month to month basis.
And Many More!
Is there something else you’re looking for? We have a report for that, too.

CRM

Complete Profiles
A complete overview of your customers with contact info, photo, order history, VIP rating, email history, and more.
Account Notes
Add notes about your customers directly on their profile in the CRM.
MailChimp Integration
Sync customers to your Mailchimp account.
Constant Contact Integration
Sync customers to your Constant Contact account.
Renew Subscriptions / Memberships
Manually renew your customer subscriptions and memberships at the click of a button, or send out bulk emails with renewal details.
Secure Customer Data Management
Manage credit and profiles with a tokenized secure connection to your payment gateway for recurring payments.
Manage Account Credits
Manage and use customer credit in the CRM and box office.
Merge Accounts
Merge account profiles into one to reduce duplicate data.
Duplication Management
Designed to limit duplication and allow easy editing, merging and linking of accounts.
Constituent Links
Link constituent profiles with others to manage integral relationships.
VBO Touch Integration
Access CRM information with our mobile platform, VBO Touch.

Mobile

Android
Available free on Google Play.
iOS
Available free on the App Store.
CRM Integration
Access CRM information with our mobile platform, VBO Touch
Scan
Supports real-time QR code scanning for access control.
Sell
Accept credit cards and cash transactions on-location at the venue through your mobile device with VBO Touch.
Lookup
Lookup orders and customers for manual check in.
Opticon Support
Support for the Opticon H27 Android-based scanner incorporates lightning-fast laser scanning and robust battery life. NFC scanning and bluetooth ready.
Linea Pro
Support for Linea Pro iOS based peripherals like iPhones, iPods, and iPads. Credit card swiping, bluetooth, and NFC scanning ready.
Star Printer
Bluetooth supported receipt or ticket printer.
Statistics
Real-time event summary data including sales and live-scan reporting.
Next, discover: How It Works