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Aquarium & Museum Ticketing Software

Museums and aquariums love our patron membership tools with built in CRM, and timed ticketing for exhibits.

museum patrons

Museum Ticketing Software

  • Expand your community with new members.

    Welcome new patrons into your museum community by offering membership packages! Patrons can choose between monthly, quarterly, annual, or lifetime memberships. Our system makes the admissions process more convenient by auto-generating tickets when scanning membership cards, which eliminates the need to print or purchase tickets beforehand. Through our memberships feature, you’ll constantly welcome new patrons to your museum family.

    The VBO Tickets software also includes simplified membership management and email marketing tools. You can have members easily renew their membership subscriptions with the click of a button, or send out bulk emails with membership renewal details. This can help increase your membership ticket sales and improve the overall guest experience for your museum members.


  • Gain full control over entry times.

    Timed ticketing is the perfect solution for managing occupation limits and giving the best experience to your incoming patrons. With timed ticketing systems, you can choose selected entry times for your exhibits, attractions, and tours while patrons can purchase tickets for the time they prefer. When you regulate your museum with timed ticketing, you’ll never stress about overcrowding and your partons will enjoy not having to wait in long lines; instead, you’ll know exactly who’s signed up to come each day you’re open.

    Timed entry ticketing can be a great addition to venue management software because it helps ensure your museum doesn't reach capacity and easily tracks who enters the museum and when. You could also discover your museum’s most popular visiting times and plan your special events and tours accordingly.


  • Get to know your daily museum members.

    Get to know your patrons through a detailed account of their actions with customer relationship management (CRM) profiles. Check contact info, donor activity, transaction history, preferred museum tours, and more to help improve your interactions and communication with each patron. Make edits such as address changes or signing people up for mailing lists. Taking advantage of CRM profiles will not only help you with patron management, such as tracking numbers of patrons, but it also helps you get to know your new museum family.


  • Check tickets at the door from your mobile device.

    You shouldn’t be stuck in an office all day, you should be out interacting with partons. Utilize the Mobile Event Manager app to scan tickets, view guest lists, or check event statistics. You can have app access anywhere — even if your device isn’t connected to the internet. No more long lines in front of admissions, take matters into your own hands by using your new museum ticketing software straight from your mobile device. Our Mobile Event Manager app is the perfect mobile sales solution.


  • Run donation campaigns for your patrons to give back.

    With donation campaigns, you can learn just how much your patrons want to support their local cultural institutions. Run campaigns through your website or during online sales, with plenty of amazing features such as recurring donor options, employer matching, and progress bars. When you engage with your patrons and help them give back, donation campaigns will help you reach your fundraising goals.

    You can then add your donations to our venue management software to decide how to best use the funds to improve your cultural institutions.


  • Manage your museum beyond the exhibits.

    Take advantage of our museum ticketing solution to do more than just ticket sales so you can avoid hiring multiple companies to handle each of your event management needs. Take advantage of our full event management platform with features such as timed ticketing, membership subscriptions, mobile capabilities, donation campaigns, scheduled museum tours, and more. Our feature will help you grow your clientele and manage the day-to-day operations of your museum. Don’t try to bounce between multiple softwares; use our all-in-one ticketing system for all your museum’s needs. You will love the seamless experience of using our comprehensive museum ticketing software.

    Whether you prefer to sell tickets on-site or have patrons buy their tickets online, our museum software is equipped to be your perfect digital solution, providing all of the features you need to keep the history of your museum alive.

Quotations
Kyle Jaebker
From the very beginning VBO Tickets has stepped up with creative solutions, ticketing systems, and integrations to help Newfields improve our patrons ticket-buying experience.
Kyle Jaebker - Director, Newfields
Newfields

Newfields

What would you do with a totally brandable ticketing experience directly on your website? See how Newfields is using VBO Tickets' events plugin. Below are their real events within VBO Tickets plugin, styled to match their branding. Go ahead, click around and see how it works!

Children's Aquarium Dallas

Children's Aquarium Dallas

What would you do with a totally brandable ticketing experience directly on your website? See how the Children's Aquarium is using VBO Tickets' events plugin. Below are their real events within VBO Tickets plugin, styled to match their branding. Go ahead, click around and see how it works!

Universal Hip Hop Museum

Universal Hip Hop Museum

What would you do with a totally brandable ticketing experience directly on your website? See how the Universal Hip Hop Museum is using VBO Tickets' events plugin. Below are their real events within VBO Tickets plugin, styled to match their branding. Go ahead, click around and see how it works!

Newfields Avatar

An Interview

We ask Newfields about their challenges and operations before and after working with VBO Tickets, to find out how our museum software helped.

Ice Cream Museum

A Case Study

A colorful, texture-rich, interactive engagement like this popular ice cream exhibit had unique challenges that were solved by VBO Tickets' museum database systems.

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Museum
Memberships

Museum Memberships

Build new members within your community

Welcome new guests into your museum family! Memberships offer a recurring subscription that can be sold at the museum or via your website. After choosing from a one month, three months, six months, or a year long membership, patrons can visit exhibits and attractions at their leisure. Renewal is stress-free, allowing you to promptly send reminder emails to patrons. By offering membership packages, you'll constantly welcome new patrons and also retain the loyal guests already in your museum family.

  • Sell packages directly from your website
  • Choose a time frame for your membership periods
  • Easily set up renewal emails
  • Patrons can visit anytime within their membership time frame

Simple or Advanced
Timed Ticketing

Simple of Advanced Timed Ticketing

Gain full control over visitation hours

Whether it's counting how many guests are in your aquarium or how many signed up for your museum tour, timed ticketing is the perfect solution for managing visitors. With timed ticketing, all you need to do is plan specific entry times for your attractions to avoid overcrowding or long wait times. You also have the flexibility to set up timed tickets for special events or limited attractions, giving patrons the chance to fully experience any event without feeling rushed or crowded. Using timed ticketing is one of the best ways to keep your customers and employees happy every time they visit your attraction.

  • Choose entry times for your patrons
  • Keep track of all visitors
  • Avoid overcrowding or wait times

CRM &
patron communications

CRM & patron communications

Get to know your daily museum-goers

In your museum, patrons should never be treated like strangers. Get to really know your customers with our CRM profiles designed to collect important information to understand patrons' needs. Check contact info, donor activity, transaction history, payment records, and subscription statuses to provide the best experience for your visitors. Take action by building mailing lists, updating contact information, or checking transactions. Using CRM profiles can provide a wealth of information to build relationships, foster loyalty, and retain customers.

  • View patron information all at once
  • Check purchasing information
  • Update information about patrons as needed

All-in-one
Museum Ticketing Software

All-in-one museum ticketing software

Managing your museum beyond the exhibits

VBO Tickets offer a multitude of different features that go beyond simple ticket sales. Try options such as membership subscriptions to retain patrons, timed ticketing to manage visitors, or mobile capabilities to run events from outside your ticketing office. Want to get to know your patrons? Use our CRM profiles to learn about your customers or run donation campaigns to fund your organization. Your museum engages your visitors through the world of art, history or science, and our team is ready to help share these experiences successfully with our all-in-one museum ticketing software.

  • Offer membership subscriptions
  • Use timed ticketing to control crowds
  • Learn about patrons with CRM profiles
  • Run donation campaigns
  • Use high-tech mobile capabilities

Mobile Event
Manager App

Mobile event manager

Manage your events right from your device

Don't keep patrons waiting in long lines to get into your museum. Quickly scan tickets with our Mobile Event Manager app that works from any mobile device. Our scanner works offline or in the dark so you can venture out of your ticketing office to check in your visitors. The app can check guests lists or manage event statistics to best manage your exhibits. Make museum experiences unforgettable by getting patrons to their favorite exhibits efficiently and on time.

  • Quickly scan tickets
  • Check guest lists
  • Manage event statistics
  • Avoid long lines

Donation &
gift campaigns

Donation & gift campaigns

Help your patrons show their appreciation through donations

Donations means more than making money: they show that patrons care about your museum. Donation campaigns give customers the opportunity to donate either at checkout or on your website. Keep track of their support with special features such as a goal progress bar or a recurring donation option for monthly, quarterly, or yearly contributions. Want to reach further? Try employer matching to encourage your donors' employers to also give back. Engage with your biggest supporters by giving your patrons donation options for your museum.

  • Use popup windows, widgets, or plugins on your website
  • Set minimum or recommended donation amounts
  • Create progress bars
  • Take advantage of employer matching
  • Set up recurring donations