Event Ticketing Features and More
Advanced Ticketing + CRM + POS
Learn about our modular event management capabilities
Point of Sale
POS Point-of-Sale
Our Ticketing Point of Sale (POS) system delivers a seamless transaction, with fast processing and high customer satisfaction.
Apple Pay and Google Pay Support
Provide your customers with the convenience of Apple Pay and Google Pay for fast, secure transactions. These digital wallets offer a modern, efficient, and secure payment option, enhancing the overall customer experience.
Single Click – Copy
Enables staff to process patrons quickly- select tickets, or merchandise, subscriptions, and more with just one click, enhancing their convenience and boosting your sales by simplifying the purchasing process.
Single Click
Enables staff to process patrons quickly- select tickets, or merchandise, subscriptions, and more with just one click, enhancing their convenience and boosting your sales by simplifying the purchasing process.
User Customization
Favorites Dashboard: Easily access your most frequently used items with a customizable dashboard, streamlining your operations. Customized Print Options: Tailor print options by user and hardware station for a personalized and professional experience.
Clover Compatible
Fully integrated with Clover hardware, VBO POS combines the best in ticketing software with top-notch hardware to maximize your sales potential. This powerful pairing ensures smooth, reliable, and efficient transactions.
Hardware Independent
VBO POS runs on any mobile device or computer with a compatible printer and chip and pin reader. Save money and reduce waste by reusing your existing equipment, making our system both cost-effective and environmentally friendly.
Member Benefits
Membership benefits are automatically applied to purchases, eliminating the need for manual intervention. This automation leads to a better experience for your members and reduces the workload for your staff, ensuring smooth and efficient operations.
High Speed
Our POS system is optimized for fast transactions, enabling you to serve patrons quickly and efficiently. This results in increased basket sizes and higher sales volumes, as customers enjoy a seamless and rapid purchasing experience.
Ticketing
Timed Ticketing
Advanced timed tickets allow for times of entry on tickets with conditional, and simple timed tickets offers a minimal interface with a three step process.
Assigned Seating
Also known as Reserved Seating, this provides sacalable custom seat maps to support theatre and table seating.
Conditional Tickets
Allow customers to unlock exclusive tickets based on the primary ticket selection and set conditions
White Label Embedment
Every transaction takes place through a fully brandable and seamlessly embedded plugin on your website. Keep patrons on your page through the entire buying process.
Virtual Events
Sell tickets to private live streaming events or on-demand videos. Your patron's viewing experience never leaves your website, and can offer on screen donations and live chat.
Price Groups
Manage an unlimited number of ticket prices for reserved seating events. Organize, color code, and reuse prices for any event.
Pricing Templates
Scale your events quickly with pre-built pricing templates, or build your own temaples for any possible use case.
Single Sign On (SSO)
With SSO, allow your students and staff to use one account to sign on to every platform throughout your campus; including VBO Tickets for event managers or ticket buyers.
Holds
Hold tickets for later purchase online or at the box office.
SeatSocket
Real time seat activity shows seats become unavailable or available again in the seat map.
Seatmap Builder
Create custom venue seatmaps with unique section and row shapes, even curves!
Auto Scheduling
Automatically create new events on a pre-set schedule.
Cart Abandonment Recovery
Increase sales conversions for patrons who abandon their cart, with automated email and text reminders.
Integrated Registration Forms
Create and style custom forms to collect user info for classes, workshops and registrations. Supports conditional form fields.
Deposits and Group Sales
Accept partial payments online or in the box office with the ability to pay the balance at a later time.
Packages
Offer multiple tickets bundled into a single group package.
Multi-Day Tickets
General admission tickets for multi-day events that are configurable for all or selected event days.
General Admission
Open-seating tickets with options such as advanced pricing, group pricing, shared allocations, deposits and more.
Ticket Templates
Customizable templates for each ticket type: e-ticket, mobile ticket, thermal ticket for Boca, and laser ticket for standard printers. Use our detail tempaltes, or use your own HTML and CSS.
Dynamic Waitlist
Dynamic Waitlist Effortlessly manage sold-out events by capturing a potential buyer's contact information and prioritize unsold high-demand ticket distribution with precision.
VBO Visual Calendar
VBO Visual Calendar provides patrons a monthly visual snapshot of events, eliminating the need for scrolling through a long list. It delivers quicker and easier access with images to ticket purchases without compromising on the number of events displayed while increasing the opportunity to cross-promote.
VBO PowerQueue
During high demand events, our hyper-efficient automated traffic management software with built-in queuing automatically regulates buyers for rapid throughput.
Box Office
VBO Pay
Process credit cards on-site with chip & pin devices.
Split Payments
Ability to pay with multiple payment types in one transaction.
Consignments
Take inventory offline to set aside for other sales channels or promoters.
Pricing Override
Control the service fees and pricing, or pass on fees. And apply discount codes at the box office instantly with an instant discount calculator.
Exchanges & Refunds
Box office exchanges and online ticket exchange.
Account Lookup
Easily lookup account holder details and auto fill billing fields.
Auto Load Subscribers
Automatically apply subscriber benefits to existing cart for faster checkout.
Member Code Scanner
Validate members and memberships.
Subscriptions
Standard Subscription
A season subscription with the ability for customers to pick their own seats. Add additional events without interruption.
Theatre Subscription
In-house managed subscription package where seat assignments are managed by box office staff. Complete control over VIP seating.
Patron Subscription
A pre-built season package that combines selected events at the same or multiple venues for seat selection by the patron.
Flex Pass
Sell a block of tickets at a discounted price. Flex Passes are highly configurable by date, price, or event.
Pick A Show
Offer discounts for selling multiple shows in one transaction.
Memberships
Sell renewable memberships with ongoing benefits.
Recurring Memberships And Pledges
Sell renewable memberships with ongoing benefits.
Renewal Emails And Letters
Generate electronic and paper renewal emails or letters for your customers.
Ticketless Membership Access
Provide members with a digital or physical card for easy entry on return visits to your venue.
Donations
Donor Dashboard
View your donors at a glance with this comprehensive dashboard, and drill down into details like gift activity, and top donors.
Accept Donation
Display a request for donation during the checkout process, either in the checkout page or as a popup before checkout. Alternatively, embed a donation plugin or widget on your website as a stand alone way to promote your donation campaigns and raise funds.
Donations With Ticket Checkout
Offer the ability to add a donation for each event ticket sale. Donor Perks, Pledges and Seasons.
Automatic Thank You Letter
Pre-configure thank you letters to each campaign specifically with placeholders to be sent automatically after donations.
Event Specific Campaigns
Distinguish between global and event specific campaigns and offer pre-configured donation amounts. Manage and deploy multiple campaigns simultaneously.
Reports
Zapier Integrations
Send transactional data to other apps automatically using Zapier and VBO Tickets.
QuickBooks Online Integration
Connect to your Quickbooks Online account for fast and easy syncing of GL numbers and sales data.
Quickbooks Desktop Integration
Connect and sync entries from VBO Tickets into your desktop based Quickbooks software.
Event Summary Report
Breaks down ticket sales by sales channel and ticket types. Includes donations, merchandise, discounts, and anything related to an event.
Custom Sales Report
Dive further into your events by building a report based on your search criteria.
Will Call Report
Provides a real-time guest list or will-call list for your event. Includes e-tickets, merchandise, and reservation data.
Subscriber Report
List subscribers breakdown by date range.
Custom Patron Report
Allows you to view your patrons, subscribers, and donors report with various filter options to give you a customer profile.
Cashier Reports
List transactions by cashier user and date range.
Reconciliation Reports
A report designed to help reconciling with your online payment gateway.
Transaction Report
Transaction details report lists all transactions by date range. View can be by order or by individual items.
Donation Report
Compares various donation campaigns on a month to month basis.
CRM
Complete Profiles
A complete overview of your customers with contact info, photo, order history, VIP rating, email history, and more.
Account Notes
Add notes about your customers directly on their profile in the CRM.
Renew Subscriptions / Memberships
Manually renew your customer subscriptions and memberships at the click of a button, or send out bulk emails with renewal details.
Secure Customer Data Management
Manage credit and profiles with a tokenized secure connection to your payment gateway for recurring payments.
Manage Account Credits
Manage and use customer credit in the CRM and box office.
Merge Accounts
Merge account profiles into one to reduce duplicate data.
Duplication Management
Designed to limit duplication and allow easy editing, merging and linking of accounts.
Constituent Links
Link constituent profiles with others to manage integral relationships.
Mobile
Mobile Apps
Download the Mobile Event Manager app to your Apple or Android device to scan tickets at the door, look up patrons to check in or out, sell tickets on the spot, view event stats, and more.
CRM Access
Access CRM information with the Mobile Event Manager app to view patron details.
Scan Tickets
Supports real-time QR code scanning for access control during event attendence.
Sell Tickets
Process transactions on the go with your connected chip & pin device, or take cash and print receipts with a connected mobile printer.
Lookup Patron Info
Lookup orders and customers for manual check in.
Mobile Ticket Scanner
Speed up your venue entry scanning and provide excellent low light capabilities via a built-in laser. View our supported ticket scanners for details and pricing.
Mobile Printers
Bluetooth supported receipt or ticket printers work with the mobile app for convenient printing.
Statistics
Real-time event summary data including sales and live-scan reporting.
