Patron Lifecycle Management
Turn ticket buyers, visitors, members, donors, students, and subscribers into lasting relationships.
See ticket orders, donations, memberships, subscriptions, notes, VIP status, and communication history in one connected CRM record.
Send confirmations, reminders, thank-you messages, event instructions, surveys, and targeted follow-ups before and after each event.
Recover abandoned carts, renew members and subscribers, and re-engage audiences using real ticketing and patron data.
Build targeted lists from attendance, purchase history, memberships, donations, registrations, and custom fields.
Manage the full patron journey in one connected platform
Know every patron
Build complete CRM profiles with order history, memberships, subscriptions, donations, notes, VIP status, and communication history so your team can understand every relationship.
Know every patron
Communicate at the right time
Recover incomplete purchases
Retain members and subscribers
Steward donors and supporters
Segment and re-engage audiences
Recognize VIPs and high-value patrons
See the real-life impact of VBO Tickets
“The personal touch offered by VBO Tickets is a game changer for San Francisco Playhouse – serving every need with a level of commitment and attention that goes above and beyond.”
“From the very beginning, VBO Tickets has stepped up with creative solutions, ticketing systems, and integrations to help Newfields improve our patrons’ ticket-buying experience.”
“VBO Tickets stood out from the rest because of the flexibility of the system, and the ability for customization in so many facets of the software, from seat maps to discounts to graphics.”
“VBO Tickets has allowed us to seamlessly sell our comedy events and classes on our website without any complicated integration. And their hands on support is always there if we need it. You guys rock!”
Lifecycle tools for the audiences you serve
Every organization defines its audience differently. VBO adapts to the way performing arts organizations, museums, and colleges build relationships with patrons, visitors, members, donors, students, alumni, and community audiences.
Talk to a friendly ticketing expert
Have ticketing feature questions? We’re here with the answer. Get in touch with your ‘need to knows’ or book a demo to see the VBO Ticket’s platform in action.
Explore product features, customer stories, and industry insights.
FAQ
Need a quick answer? Learn how VBO connects ticketing, CRM, communications, memberships, donations, reporting, and audience engagement in one platform.