Festival Ticketing Software

A solution that allows you to sell tickets to festivals big and small.

  • All-in-one festival ticketing software

    From GA tickets to VIP passes and more, our system has festivals covered.

  • Multi-day passes

    Manage ticket sales for multi-day events, print badges and more.

  • eTickets

    Tickets emailed to customers for easy scanning at the day of an event.

  • Social selling

    Sell tickets on Facebook and promote your festival on Twitter.

  • Mobile sales

    Sell tickets from your smartphone at the festival.

  • CRM & email campaigns

    Manage your patrons and send email newsletter campaigns with MailChimp integration.

Museum Phone
Brendan SJZ

"Working with VBO was outstanding. We set out to establish a thoughtful approach to pre-event online ticket and merchandise sales, day of event transactions and ticket fulfillment and VBO delivered smart solutions and executed on those strategies exceptionally. We are excited to continue working with VBO to deliver the best possible ticketing experience for our festival patrons."

A case study

San Jose Jazz

San Jose Jazz, the producer of the annual San Jose Jazz Summer Fest, is a 25-year-old 501(c)(3) non-profit organization whose mission is to enrich the community through music education and live performance. The organization’s purpose is to enhance the recognized value of arts to the individual and society, to use music and events to bring people together, and to help build a stronger, more vibrant community.

Challenge

In hosting this three-day festival, ticket sales have been limited to “day-of” cash sales and “will call.” Sitting in the heart of Silicon Valley, San Jose Jazz set out to find a cutting-edge solution that could support online and “day-of” sales of tickets, merchandise, memberships, donations and scanning of tickets. Complicating things further, they needed to support these functions at five E-Gates that had no power, spotty wifi and were staffed by volunteers to process tens of thousands of festival patrons.

Solution

VBO Tickets reviewed these challenges and worked closely with San Jose Jazz to implement VBO Tickets’ cloud-based ticketing solutions to support selling and fulfillment of tickets, merchandise, and donations directly from SJJ’s website and Facebook page. By implementing VBO’s “white label” Web and Facebook Apps, they retained their marketing message and reduced the steps for their patrons to check out online. During the three-day festival VBO deployed 25 VBO Touch iPhones with card swipers. These devices, loaded with VBO’s free iPhone App, provided the ability to scan unique QR-coded tickets, accept credit cards and sell tickets at all five E-Gates flawlessly in real time.

Results

San Jose Jazz experienced dramatically increased pre-sales tickets, memberships and donations directly from its website and Facebook page. Because their website employed VBO Tickets’ Web and Facebook Apps, they presented an easy-to-use ticketing solution for their patrons and collected vital patron data. During the festival, they were able to provide their customers with the option of credit card purchases and scanning of the tickets. This solution resulted in minimal lines at the gates with optimal attendance.

SJZ band on stage
Courtesy of San Jose Jazz

They retained their marketing message and reduced the steps for their patrons to check out online.

SJZ piano man
Courtesy of San Jose Jazz.
sjz website