We spoke with Tyrone at Caribtix about their experience with VBO Tickets over the past several years. Here's what he had to say.
What was a problem you had before you partnered with VBO Tickets?
Caribtix works with a broad range of clients spanning a large geographical region with varying venue sizes, and wide variety of venues. Due to these factors, we were looking for a partner who could provide a white-label ticketing and patron management platform which would allow us to seamlessly integrate online ticket sales onto any web page, as well as give us the option to sell on social media, generate customer reports, facilitate registrations and more. We also needed the ability to offer different ticket packages, with various prices and benefits.
What about our product, service or company made you decide to choose VBO Tickets?
The responsiveness of the team was the key deciding factor for us. Because Caribtix provides a vast amount of services, we needed a partner that would be willing to work alongside us every step of the way and tackle any challenges hand-in-hand.
Why would you recommend VBO Tickets to another company?
VBO Tickets is extremely customizable and the functionalities are comprehensive. This flexibility sets the platform apart from others. Thanks to VBO, we can provide clients with services that reflect their own branding and messaging – with personalized ticket layouts, plugins and widgets that seamlessly integrate into any website, uniquely designed communications formats, custom reporting formats, and more.
How has working with us helped Caribtix grow as a business?
In working with VBO Tickets for the past 10 years, we have been able to expand our services to even more clients – from large festivals to expos, and other additional new customers. Partnering with VBO Tickets has given us the innovative edge we need as a company to stand out from our competitors.
Did anything exceed your expectations about our product, service, or company?
The team at VBO Tickets is really committed to the success of their clients. When we were faced with the challenge of producing a large outdoor event in an area where no wifi or cellular data was available – VBO stepped up to the challenge and developed an offline scanning feature which we deployed at the event, scanning over 36,000 tickets without issue. That level of dedication is the reason why we consider VBO Tickets an integral partner in Caribtix’s success.